Refund policy

If you have purchased a product from SALONTECH.COM and for any reason you are not satisfied with your order, we will gladly refund your purchase within 30 days of the purchase date.

HOW TO RETURN

  1. Complete the warranty form online.
  2. Include in the package a copy of your original receipt that came with the order.
  3. If possible, re-use your original shipping box and packing materials to secure the item(s).
  4. Address your package to:
    AST Systems LLC/SalonTech®
    Customer Returns Department

    25 Harbor Park Drive
    Port Washington, NY 11050
  5. We recommend shipping your package through a traceable shipping method such as FedEx or UPS which offer Delivery Confirmation.

We will email you within 5 business days of receiving your package to confirm your return. Once your return is received, a refund will be issued within 1 billing cycle.

Unfortunately, we cannot refund orders that are:

  1. Received later than 30 days from purchase.
  2. Purchased from any other location, vendor, or website other than SalonTech.com.